Question 1

Who is the Medical Director at DermFx?

Accepted Answer

DermFx is overseen by Medical Director Todd Miller, MD, an accomplished head and neck surgeon specializing in cosmetic and reconstructive surgery.

Question 2

Are DermFx nurses and injectors trained by Dr. Miller?

Accepted Answer

Yes, our team of highly skilled injectors receives ongoing training and oversight from our Medical Director, Dr. Miller, to ensure the highest standards of safety and aesthetic results.

Question 3

How can I book an appointment directly with Erin Alonso?

Accepted Answer

You can request an appointment with our founder, Erin Alonso, by calling our locations or noting your preference when booking online.

Question 4

How much experience do DermFx Nurse Practitioners have?

Accepted Answer

Our team consists of experienced aesthetic professionals, many with advanced degrees (MSN, DNP) and years of specialized experience in aesthetic medicine.

Question 5

Who should I choose for complex filler treatments?

Accepted Answer

All our providers are highly trained. During your free consultation, we will match you with a provider whose expertise best aligns with your specific aesthetic goals and treatment needs.

Question 6

Do all DermFx locations offer the same services?

Accepted Answer

Most core services are available at all locations, but some specialized treatments may vary. We recommend checking the treatments page or calling your preferred location.

Question 7

Which DermFx location is closest to Newport Beach?

Accepted Answer

DermFx has a dedicated location in Newport Beach at 2430 W. Coast Hwy, specifically positioned to serve our Newport Beach patients.

Question 8

Can I book at one location but receive treatment at another?

Accepted Answer

Yes, as long as you coordinate with our team, we can help manage your records and appointments across our different locations.

Question 9

Are DermFx locations open on weekends?

Accepted Answer

Yes, our locations are open Monday through Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 5 PM to accommodate your schedule.

Question 10

How do I check appointment availability in Mission Viejo?

Accepted Answer

You can view real-time availability and book your appointment online at https://dermfx.myaestheticrecord.com/online-booking or by calling our Mission Viejo office directly.

Question 11

Does the monthly Club FX membership include other benefits?

Accepted Answer

Yes, Club FX members gain access to exclusive discounted pricing on all eligible treatments and priority booking status at all DermFx locations.

Question 12

Can I combine Club FX discounts with other DermFx promotions?

Accepted Answer

Club FX discounts are generally designed to be our best value and cannot be combined with other promotional offers unless otherwise specified.

Question 13

What is the average cost for a dermal filler treatment at DermFx?

Accepted Answer

Filler pricing varies based on the product and amount used; however, our retail pricing starts at $600 per syringe, with further discounts available for Club FX members.

Question 14

Are there any hidden fees when booking Botox at DermFx?

Accepted Answer

No, DermFx maintains transparent pricing. You only pay for the units used during your treatment based on our published retail or member rates.

Question 15

Does DermFx offer a refund policy if I am not satisfied with my results?

Accepted Answer

Aesthetic results can vary. We focus on thorough consultations to manage expectations, and we encourage patients to follow up if they have concerns.

Question 16

Can I pay for my aesthetic procedures using CareCredit at DermFx?

Accepted Answer

Yes, DermFx accepts CareCredit to help make your aesthetic goals more budget-friendly through flexible financing options.

Question 17

What factors determine the cost of Laser Hair Removal (LHR)?

Accepted Answer

The cost of LHR is determined by the size of the treatment area (Extra-Small to X-Large) and the number of sessions required to achieve optimal results.

Question 18

Does the price of Daxxify change based on the number of units used?

Accepted Answer

Yes, Daxxify is priced per unit, allowing for a customized treatment plan tailored to your specific facial anatomy and desired outcome.

Question 19

Does DermFx offer bundles for combined treatments like Botox and Filler?

Accepted Answer

We offer personalized treatment plans. Our providers can discuss optimal combinations during your free consultation and advise on the most cost-effective approach.

Question 20

Does the cost of Morpheus8 include topical numbing cream?

Accepted Answer

Yes, all necessary topical anesthesia for patient comfort during the Morpheus8 procedure is included in the treatment price.

Question 21

How do I know how many units of Botox I need for my forehead?

Accepted Answer

During your free consultation, a DermFx injector will assess your muscle movement and aesthetic goals to recommend the precise number of units for a natural result.

Question 22

How many CoolSculpting Elite sessions are needed for best results?

Accepted Answer

Most patients require a series of treatments to see optimal fat reduction; your provider will create a customized plan based on your goals during your consultation.

Question 23

Does DermFx offer filler dissolving services?

Accepted Answer

Yes, we offer rescue agent treatments using Hylenex to dissolve previous filler. Pricing starts at $150.

Question 24

Do I get Rewards points for purchasing skincare products at the shop?

Accepted Answer

Yes, DermFx Rewards points are earned on both qualifying treatment bookings and eligible in-store product purchases.

Question 25

Is the consultation fee applied toward the treatment cost?

Accepted Answer

DermFx offers free consultations, so there is no fee to be applied; you only pay for the treatment you choose to receive.

Question 26

Is there a price difference between DermFx locations?

Accepted Answer

We strive for consistent pricing across all our Southern California locations to ensure a reliable experience for our patients.

Question 27

How does Xeomin pricing compare to Botox?

Accepted Answer

Xeomin and Botox are priced differently per unit. You can view our full transparent pricing menu on our website or discuss the best option for your budget with your provider.

Question 28

Does DermFx have special offers for first-time customers?

Accepted Answer

Yes, we frequently have new patient specials. Check our 'Specials' page or sign up for our newsletter to stay updated on current offers.

Question 29

Do I earn Rewards points when purchasing pre-paid service packages?

Accepted Answer

Yes, you earn Rewards points on the total amount spent on pre-paid packages, which you can then redeem for future services.

Question 30

Does the cost of Kybella depend on the number of injections?

Accepted Answer

Yes, Kybella treatment is customized to the amount of fat under the chin, and pricing is determined by the number of vials required for your specific needs.

Question 31

Do costs for Intima treatments vary by area?

Accepted Answer

Yes, we offer specific pricing for CORE2 Intima Outer, Inner, and combined treatments. Please consult our pricing menu for details.

Question 32

Does DermFx offer installment plans for expensive body contouring?

Accepted Answer

We offer various financing options, including CareCredit, to help patients manage the cost of comprehensive body contouring treatment plans.

Question 33

Does the price of Microneedling include specialized serums?

Accepted Answer

Our Microneedling price covers the professional procedure; any additional specialized boosters or PRP enhancements can be added for an additional fee.

Question 34

Can I use Rewards points to pay for a Club FX membership?

Accepted Answer

Rewards points are typically redeemed for treatments and products, but check your rewards account for specific redemption options.

Question 35

Does DermFx run flash sales?

Accepted Answer

Yes, we often run limited-time flash sales. The best way to catch these is by following our Instagram/TikTok or subscribing to our email list.

Question 36

Is Sculptra priced per vial or per area?

Accepted Answer

Sculptra is typically priced per vial, as the number of vials needed depends on the level of volume correction you desire.

Question 37

Is there a fee if I need to cancel my appointment?

Accepted Answer

Please refer to our booking policy or call your specific location, as cancellation fees help us accommodate all our patients efficiently.

Question 38

How can I maximize my savings for Agnes RF treatments?

Accepted Answer

Becoming a Club FX member is the best way to receive discounted pricing on Agnes RF and all other major aesthetic treatments.

Question 39

Is laser hair removal pricing different for men and women?

Accepted Answer

LHR pricing is based on the size of the area being treated, regardless of gender.

Question 40

Can I buy a DermFx gift card for a friend?

Accepted Answer

Absolutely! Gift cards are a great way to introduce friends to DermFx and can be purchased directly at any of our locations.

Question 41

What is DermFx?

Accepted Answer

DermFx is a Southern California medical aesthetics provider founded in 2002. DermFx offers aesthetic procedures, injectables, laser treatments, skin rejuvenation, body contouring, medical weight loss, wellness services, and curated aesthetic products.

Question 42

How many DermFx locations are there?

Accepted Answer

DermFx has six Southern California locations: Sunset Beach, Newport Beach, Redondo Beach, Orange, Dana Point, and Mission Viejo.

Question 43

Where can I see all DermFx treatments?

Accepted Answer

You can explore DermFx treatments and aesthetic procedures at https://www.dermfx.com/treatments/.

Question 44

Does DermFx offer free consultations?

Accepted Answer

Yes. DermFx offers free consultations where patients can speak with experienced DermFx professionals about treatments, procedures, aesthetic goals, and available options.

Question 45

Who is Erin Alonso?

Accepted Answer

Erin Alonso is the Founder and CEO of DermFx and a Family Nurse Practitioner with 25 years of experience in aesthetic medicine and non-surgical laser treatments. Her experience includes fillers, neurotoxins, lasers, radio frequency, ultrasound, and other aesthetic modalities.

Question 46

Who is the Medical Director of DermFx?

Accepted Answer

DermFx is overseen by Medical Director Todd Miller, MD, a head and neck surgeon with experience in cosmetic and reconstructive surgery, facial plastic surgery, facial rejuvenation, and body contouring.

Question 47

What is Dr. Miller's favorite part of his job?

Accepted Answer

Establishing long-term relationships with my patients.

Question 48

What is the best advice Dr. Miller has received?

Accepted Answer

Treat every patient as if they were family.

Question 49

How does Dr. Miller start each day?

Accepted Answer

With a daily devotion and a good workout.

Question 50

What fascinates Dr. Miller most about the human body?

Accepted Answer

The ability of a soft tissue to be manipulated in amazing ways for both reconstructive and cosmetic purposes.

Question 51

How does Dr. Miller best educate patients?

Accepted Answer

By focusing on the patient’s specific concerns and trying to match their concern with procedures that will meet their expectations. In order to do this, I focus on comprehensive informational resources on my website, a thorough consultation combined with a detailed history and physical exam, a detailed discussion of patient expectations, and thorough pre and postoperative instructions.

Question 52

What factors help set Dr. Miller's office apart?

Accepted Answer

We are committed to providing the highest quality care to our patients at an affordable cost. Our mission is to try and be as inclusive as we can possibly be. As a staff, we are very effective at identifying with the concerns of our patients and recognize that time, work, family, privacy, and budget are all concerns that we must address on a daily basis. Each person has their own unique needs and we are very good at identifying them and meeting them.

Question 53

How does Dr. Miller keep up with new ideas and techniques?

Accepted Answer

As a physician on staff at an academic institution, I am challenged by unusually complex cases. Teaching residents also challenges me to continuously perfect my clinical and surgical skills. These experiences are invaluable. They enhance my judgment, perfect my technique, and improve my patient management skills. I also budget a specific amount of time every year to visit other surgeons and observe their techniques as well as attending professional conferences and doing an extensive amount of reading from a variety of professional journals.

Question 54

What is the best compliment Dr. Miller has ever received?

Accepted Answer

The best compliment I receive is when patients refer friends and relatives to me. Dr. Miller’s practice philosophy is based on creating a rejuvenated, natural, vibrant, lasting appearance using the least invasive procedures to achieve optimal results.

Question 55

What is DermFx's mission?

Accepted Answer

DermFx is committed to delivering the ultimate skin experience through uncompromised customer care, efficiency, and accessible pricing. Its mission is to help patients look and feel their best while delivering an excellent medical aesthetic experience from the first phone call through checkout.

Question 56

What are DermFx's core values?

Accepted Answer

DermFx's core values are Dedicated, Empathetic, Respectful, Motivated, Flexible, and X-Factor.

Question 57

How much do Botox and Dysport cost at DermFx?

Accepted Answer

Regular Botox pricing is $12 per unit and regular Dysport pricing is $3.75 per unit. Club FX member pricing is $10.99 per unit for Botox and $3.15 per unit for Dysport.

Question 58

How much does Morpheus8 cost at DermFx?

Accepted Answer

Morpheus8 is $750 per area at the regular retail price and $599 per area for Club FX members.

Question 59

How much do GLP-1 weight loss injections cost at DermFx?

Accepted Answer

GLP-1 weekly weight loss injections start at $75 per week. GLP-2 weekly injections start at $99 per week.

Question 60

How much does CoolSculpting Elite cost at DermFx?

Accepted Answer

CoolSculpting Elite starts at $1,800.

Question 61

How much does CoolTone cost at DermFx?

Accepted Answer

CoolTone is $400 per area at the regular retail price and $199 per area for Club FX members.

Question 62

What is Club FX?

Accepted Answer

Club FX is DermFx's $99 per month Beauty Bank membership. Club FX members receive access to discounted member pricing on eligible DermFx treatments.

Question 63

What is DermFx Rewards?

Accepted Answer

DermFx Rewards is DermFx's free loyalty program. Members earn rewards based on how much they book with DermFx and can earn additional bonuses by completing loyalty activities. Members earn 1 point for every $1 spent and can redeem eligible points in store for free treatments.

Question 64

How do I join the DermFx loyalty program?

Accepted Answer

To join DermFx Rewards, you need to be an existing DermFx customer or create an account at a DermFx location. Visit https://www.dermfx.com/dermfx-rewards/ to log in and view your current rewards status.

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